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Trusted Advisor Breakfast Briefings
Sydney - Dec 3rd
Melbourne - Dec 5thLearn what a 'Trusted Advisor' is and what you must do to become one in order to create competitive advantage in tough economic climates. Presented by Charles Green, co-author of the bestselling book 'The Trusted Advisor' and internationally renowned expert on trust creation.
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We help executive teams affordably receive the kind of development necessary to take their organisations to the next level of growth and profitability...
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We take a straight-forward, needs based approach to working with our clients, based on discovery of their most powerful levers for growth...
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Access articles, white papers, books and research from world leaders in business growth and performance...
Lumina is an organisational development consultancy focussed on helping professionals become trusted advisors to their clients.
We partner with Charles Green, co-author of 'The Trusted Advisor' and founder of 'Trusted Advisor Associates' to deliver client relationship strengthening programs for your firm by building from two basic templates: Trust-Based Selling™, and Building Trusted Advisor Relationships.
An integral part of our programs--as well as a key standalone service --is the ability to make the learning continue post-session. The single most powerful tool for making learning stick is coaching. Read about our Coaching Services.
View a presentation by Charles Green
Would you benefit from our programs?
Does your firm suffer from:
- professionals not spending enough face to face client time?
- clients who perceive your services as silos?
- selling by telling, rather than selling by doing and adding value?
- good but not great client relationships?
- client retention rates that you know could be improved?
- inadequate service line integration?
- chronic project scope creep?
Do your professionals feel:
- ill-at-ease with having to sell?
- that building trust is vaguely incompatible with being profitable?
- uncomfortable selling follow-on work?
- that most sales training feels manipulative?
- uncomfortable handling client conflict?
- that business development feels unprofessional?
- that models built on selling cars and computers don't quite work?
- far more comfortable with content than with client relationships?
These are some of the issues addressed by the Trust-Based Selling™ and Building Trusted Advisor Relationships programs.
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